We don’t just fill vacancies.
DirectHired was created after seeing families struggle with agencies that focused on filling vacancies instead of finding the right fit.
We take time to understand your needs before recommending a helper.
What that looks like in practice
Better Matching
Understand first, recommend second — in that order. We go through the household before we suggest anyone: the family, the routines, the tasks a helper would take on, the skills the job calls for, and what you expect day to day.
It is also why this site has no gallery of helpers to browse. A shortlist assembled before anyone has heard about your household is a shortlist assembled from whoever happens to be available — which is the thing DirectHired was started to stop doing.
Transparent Pricing
Both packages are published on this site, itemised line by line, with the one line that differs between them named as well. You do not have to ask for a price list, and you are not handed a single total with the working folded up inside it.
What sits outside a package total is set out in the same place as the totals themselves, on the pricing page — not left to come up later.
Personalised Service
Human guidance throughout the process, from your first questions through to the placement itself. A person reads what you send and answers you; nothing here is sorted by a system.
What happens after you send us your requirements is set out step by step on the find your helper page.
Happy Employer. Happy Helper.
Employer
- Family needs
- Lifestyle
- Household responsibilities
- Skills required
- Expectations
Helper
- Skills
- Experience
- Expectations
- Suitable responsibilities
- Working environment
Better matching happens when both sides are understood.
What you can check, and what rests on our word
Everything above is a description of how we work. Below is the record behind it.
- MOM licence
- 23C1443
- The Employment Agency licence DirectHired operates under, issued by the Ministry of Manpower and listed in its public register. It is the one value here you can check without asking us.
- Established
- Since 2022
- The year DirectHired began placing domestic helpers with families in Singapore.
- Track record
- 500+ placements
- Across all services since 2022: new placements, transfers, replacements and direct-hire processing. That is the scope the figure was counted over.
Every other value here is DirectHired’s own, published on the company’s word.
Judge it by the first conversation.
Send us what your family needs. The questions we ask first are where the difference this page describes starts.